Grounded: How Leaders Stay Rooted in an Uncertain World by Bob Rosen

Author:Bob Rosen [Rosen, Bob]
Language: eng
Format: mobi
Publisher: Wiley
Published: 2013-10-20T14:00:00+00:00

Empathy: Don't Leave Home Without It

Empathy is deep understanding on an emotional and cognitive level about the fears, frustrations, aspirations, and concerns of people. The leader who viscerally understands what other people are feeling and experiencing is someone others want to follow. These leaders attract talent, and people are loyal to them. Being empathetic is not always easy. You may need to understand someone who is fundamentally different from you, confront negative feelings you have about that person, or address your fear that your empathy will send false signals. The secret is to understand what is influencing your reactions, work hard to put yourself in the other's shoes, and interact with her as a whole person. Don't forget to share something personal about yourself. It's amazing how good you will feel.

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